Tropical Fishtail Palm Tree 160cmDescriptionThis elegant artificial fishtail palm tree stands at 160cm from the bottom of the basic black planter to the top leaves. The leaves are a consistent green with a lighter green plastic trunk. A narrow, yet compact plant with multiple trunks, it really is perfect for a tropical feel at home.Quality Our artificial palm trees take on average 5 hours to hand assemble from scratch, using only the best plastics, imitation fibers and silk polyester leaves to provide a natural and life-like appearance.Where can I use this Real Touch Fishtail Palm tree?You will be able to create an elegant and everlasting look with this artificial areca palm tree. Our fake Fishtail Palm tree is a very versatile product that compliments many environments and designs. Whether you are wanting a contemporary or traditional look, this tree will compliment both styles with equal measure! This artificial palm is not UV stable and therefore would suggest not using it outdoors, without applying a UV protection spray.Finishing Touches Our faux Palm comes fitted to a small starter (basic black pot).This artificial fishtail palm is a simple yet elegant plant designed to add some greenery to any space.Comes with a standard black pot, and measures 160cm in height. Leaves are made from good quality silk polyester.
WHAT TO DO IF MY PRODUCT IS FAULTY OR HAVE ANY ISSUE?
Gardeningstore is offering warranty of 1 year on all products, unless stated otherwise.
It is your duty to notify gardeningstore within 10 working days of receiving any damaged product which is a very rare and unfortunate case from our side.
For calming and processing your warranty you are requested to mail us on email@example.com . In your email please mention your order number along with the fault(s) and also some pictures, video clips and a short description of what has actually happened.
Your claim will be entertained and accessed by our warranty team and you will be contacted about next steps of the same. You are requested not to initiate return without proper approval.
In case of mishandling, mistake in installing and misuse of product(s) any refund or warranty claim will not be entertained. It is the responsibility of customer to follow guidelines provided by the seller for handling and installation of product.
WHAT OF PART OF PRODUCT IS MISSING OR BROKEN?
We at gardeningstore ensure checking of product(s) before delivering but in some cases if product delivered to you misses any part or any part is broken we have provisions to help you out.
Gardeningstore provides replacement(s) of missing and broken parts. For the same please circle the part(s) which needs replacement and along with that send us a photo with your order number to firstname.lastname@example.org
In case if suitable part is not available we will manage full replacement or a suitable compensation of the same to you.
WHAT IF THERE IS SOME MINOR DAMAGE?
Customer satisfaction is always our top priority at gardeningstore.Please provide us information about the same on email@example.com along with the pictures of minor defects found in product(s). Our warranty team will get back to you soon and will provide you refund or suitable compensation.
WHAT IF I HAVE CHANGED MY MIND AND I NO LONGER WANT THE PRODUCT I ORDERED?
Well we understand that happening of such incidents are normal but unfortunately we don’t have any such arrangement for refunding in case of change of mind cases. Still in some cases if you change your mind please contact us on firstname.lastname@example.org stating your order number. You are requested to choose carefully as return in case of change of mind is not entertained by us.
White goods are shipped directly from the manufacturer whose policies are stricter than ours. Hence they don’t entertain any return in change of mind cases.
Our all products cannot be returned in change of mind cases due to hygiene reasons hence you are advised to choose carefully.
STILL CONFUSED? WRITE US HERE
Our team at email@example.com is always available to answer all your queries. Please write us for further queries.